Our service
When the espresso machine needs repair...
... then Espresso Perfetto is Espresso Perfetto for you. We will help you find out why your espresso machine is not working, and our repair service will do everything possible to fix the problem.
Common reasons for a defective espresso machine are worn sealing rings, clogged pipes, or defective electronics. In espresso grinders, the grinding discs are often affected, which we then replace.
When does my espresso machine need repair?
Is the espresso flowing through the filter more slowly, even though you clean your portafilter machine regularly and always adjust the grind size to suit new types of beans? – Then it’s time to contact our experts.
By the way: Coffee beans are hygroscopic, meaning they are sensitive to weather conditions. Temperature fluctuations or changes in humidity can sometimes have a direct impact on the grind size, so you may need to adjust it from time to time to ensure the desired flow rate.
The experts at our in-house Espresso Perfetto workshops Espresso Perfetto and repair your espresso machine or coffee grinder with the utmost care to ensure it works reliably again. If a repair isn’t possible, we’ll of course advise you on suitable alternatives.
We also offer regular maintenance services to extend the lifespan of your equipment and ensure its long-term performance. Professional maintenance helps identify worn parts early on, prevents buildup, and keeps the quality of your coffee consistently high.
Be your own home barista
If you feel confident enough to carry out minor repairs and install replacement parts yourself, you should use original components from the relevant brands to prevent further wear and tear or even defects. So play it safe and use the exploded view drawing of the device to find out which components you need.
But above all, you should know what you are doing! Incorrectly installed replacement parts can lead to serious defects. Suitable repair and maintenance kits often help to make things easier for you.
If in doubt, it is better to use the repair service from Espresso Perfetto .
Repair and maintenance at Espresso Perfetto
Did you purchase your espresso machine or grinder from us? Then our repair service in Erkrath and Düsseldorf is of course available to you throughout the entire lifetime of your machine!
Our repair and maintenance service is characterized by trained and professional staff and always has the right spare parts at hand.
All machines purchased in our online store come with a 1-year guarantee and 2-year warranty. (Commercial purchase: 1-year guarantee). If a fault occurs during the warranty period, the appliance will be repaired free of charge!
You can reach our technical hotline on 0211/9053887.